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General Terms and Conditions of Sale

Article 1 - Field of application

The present general conditions of sale (hereinafter referred to as the "General Conditions") apply without restriction or reserve to all sales concluded between the company Chabi chic, the seller on the one hand, SARL with a capital of 10 000dhs, whose head office is located at 322 route principale, zone industrielle Sidi Ghanem 40 000 Marrakech Morocco, under the number of Trade Register 59041, and any user (hereinafter referred to as the "Customer") of the site ( put the right URL ) (hereinafter referred to as the "Site") wishing to place a professional order.

These General Terms and Conditions of Sale are accessible at any time on the Site and will prevail, if necessary, over any other version or any other contradictory document. The present general conditions of sale can be modified. Chabi Chic reserves the possibility to modify at any time without prior information of the Customer its general conditions of sale. The modified general conditions of sale are opposable to the Customer as from and during all the duration of their on-line publishing for the products ordered after their on-line publishing. Each purchase on the Site is subject to all the clauses of the general terms and conditions of sale applicable on the date the order is placed.

The Customer will be able to validate his order only after having taken knowledge of the present general conditions and having accepted them by checking the box dedicated to this effect. Chabi Chic considers that by validating his order, the Customer has duly taken knowledge of the general conditions of sale and accepts them without reserve. The applicable and opposable conditions to the Customer are those in force at the moment of the effective validation by the Customer of his order registered on the Site. The present general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or by means of other distribution and marketing channels.

Article 2 - Purpose

The Site allows " Chabi Chic " to propose to the sale of objects of craft industry and decoration, perfumed scents, small furniture, cosmetics, delicatessen and any other object designated and created by and for Chabi Chic. ADIA Chabi Chic is a registered trademark and protected by the Moroccan laws. Chabi Chic SARL can't be held responsible for the abuse that third parties could make by using the name " " put the good URL The present general conditions of sale have so vocation to govern:

  • the organization of the legal relations between Chabi Chic and the Customer.
  • the modalities of sale between Chabi Chic and the Customer (order, delivery etc...).

Article 3 - The Products

The products proposed to the sale by Chabi Chic are those which appear on the site, at the day of the consultation of the site by the user and within the limit of available stocks. In case of unavailability of one of the products, the buyer will be informed as soon as possible. The photographs and texts illustrating the products are not part of the contractual field. If these photographs and/or texts were to be erroneous, Chabi Chic could not be held responsible.

The Seller proposes hand made objects (textiles, ceramics, baskets, baskets, wooden utensils, jewels...) what can involve the presence of variations of tints, forms, finishes and discolorations which cannot be considered as defects, since in connection with their artisanal character "hand made" which makes them unique pieces.

Article 3 - Prices

The prices are indicated in euros including all taxes and excluding delivery costs which remain at the charge of the Internet user unless otherwise stated or specific conditions. Any order placed on the site and delivered outside Morocco can be subjected to possible taxes and customs duties which are imposed when the parcel reaches its destination.

Chabi Chic is not obliged to verify and inform the buyer of the applicable customs duties and taxes. These rights and taxes do not apply to France nor to Central Europe, the purchased goods already benefit from the payment of these rights and taxes in the payment of the transport that you will make. The prices indicated do not take into account the carriage costs which will be invoiced in addition and will be specified to the purchaser on the good summary of order, before final validation of its order.

Article 4 - Ordering procedure and terms

4.1 - Customer identification: To place an order, the Customer must connect to the Site. The Site is accessible 24 hours a day, 7 days a week. When placing subsequent orders, the Customer can access his account, if he has created one, by entering his login and password. The Customer is entirely responsible for his login and password and undertakes to keep them confidential.

4.2 - Placing the order: The Customer wishing to place an order selects products on the site. Once the selection is made, the Customer must click on the validation button. The basket is thus constituted by the Customer.

  • Express Delivery: The customer will be notified of the delivery method offered and the weight rate in effect from the country of departure. which is subject to local shipping rates of international carriers such as Colissimo, GLS, DHL etc. ..
  • Standard Delivery: The customer will be notified of the proposed delivery method and the weight rate in effect from the country of departure. You will be contacted by email to schedule an appointment with the delivery company.

c. Payment: Once steps 1 and 2 have been validated, a shipping quote is sent to the customer including shipping. If the customer validates it, a payment link corresponding to the deposit of 50% of his order The payment of purchases is made at the choice of the Customer: By bank transfer made on the bank account of Chabi Chic whose references and the RIB will be sent by mail to the customer. The holder of the bank account must be the one who places the order (identity of name, first name and address).

The order will be reserved during 72 hours from the validation of the basket and will be confirmed only at the reception of the transferred amount. By credit card (Visa, Mastercard, ) via a secure payment link that will be sent to him. Fight against frauds during the payment: Chabi Chic reserves the right to ask the customer to justify his identity, the place of his residence and the means of payment used. In the absence of reception of the said justifications Chabi Chic reserves the right to cancel any order.

Chabi Chic reserves the right to refuse to honor any order in the case where there would be a dispute relative to the payment of a previous order. In case of unpaid whatever the reason, a fixed amicable allowance of 15 € will be required by Chabi Chic in addition to the amount of the invoice, increased by the expenses of debit invoiced by the banking establishment of Chabi Chic in the case where the amicable recovery would have remained unfruitful in a period of 10 days running from the date of sending of the first mail of request for recovery, that this mail is addressed by registered mail or by simple letter.

The collection will be made by contentious way. The costs of litigation that the collection agency acting for Chabi Chic may have to invoice directly to the Customer are independent of the amicable fixed compensation.

d. Confirmation : The order is firm for the Customer as soon as it is validated, subject to the implementation of his " Right of retraction " that he can exercise within a period of fourteen (14) calendar days following the date of the reception or the withdrawal of the Order. If this period expires on a Saturday, Sunday or public holiday, it shall be extended to the next business day. Customers wishing to exercise their right of withdrawal must return the items within the aforementioned period, in their original packaging, complete and new. This right of withdrawal will not apply in case of special order with specific products (size, color, design) or co-branded.

The validation of the order by the Customer and the payment of this one lead to the reception of a confirmation email sent by Chabi Chic to the email address indicated by the Customer. The data communicated by the Customer and recorded by Chabi Chic during the registration of the order constitute the proof of the transactions between the Customer and Chabi Chic.

4.3 - Follow-up of the order and delivery: The Customer chooses an address of Delivery necessarily situated on the French territory or abroad. The Customer is the only one responsible for a lack of delivery due to a lack of indication during the Order. The Seller will provide the Customer with a tracking number that will allow him/her to follow the progress of his/her order. The amount of the Delivery Costs depends on the amount of the order, the country and the delivery method chosen by the Customer. In any case, the amount of the delivery fees is indicated to the customer before the validation of the order.

Delivery times may vary depending on the availability of the goods ordered. They are in working days and correspond to the average time of preparation and routing of the order on the territory. They run from the date of confirmation of the order by the seller. In case of delay in delivery, the seller will inform the customer by e-mail that the delivery will be delayed and will give the new delivery time.

Delay / absence of delivery: We work with fast and reliable international carriers, however, it is possible, as in any shipment, that there may be a delay in delivery or that the package gets lost. In case of delay of delivery, the customer will have to inform the customer service of Chabi Chic by e-mail at Chabi Chic will transmit the information to the carrier to open an investigation. This investigation can last up to 21 days from its opening. If during this period, the parcel is found, it will be immediately sent back to the Buyer's home (in the majority of the cases). If on the other hand the parcel is not found at the end of the 21 days of investigation, the carrier will consider the parcel as lost.

In this case, Chabi Chic will send you back the replacement products, at its expenses. If the lost products were not available at this moment, Chabi Chic will reimburse you the amount of these products. Chabi Chic declines any responsibility as for the extension of the delivery time because of the carrier, notably in case of loss of the products or strike of the carriers.

Reception of the order: At the reception of the order, the Buyer will verify the conformity of the Products received in execution of his order. Any anomaly concerning the delivery (damage, non-conformity, missing product compared to the delivery order, damaged parcel, broken products...) will have to be imperatively indicated on the delivery order in the form of "handwritten reserves", accompanied by the signature of the Purchaser.

The Buyer will have in parallel to confirm anomaly by addressing to the carrier at the time of the delivery. The Buyer will have to transmit a copy of this mail by e-mail to Except legitimate reason, any complaint not brought to the knowledge of Chabi Chic within 21 days ? Of 24h rather ! following the reception of the products will be considered inadmissible, and the responsibility of Chabi Chic cannot be engaged. Chabi Chic reserves the right to ask the Buyer to return the non-conforming or damaged product. In case of abnormal or abusive returns, Chabi Chic reserves the right to refuse to honor a future order.

Article 5 - Protection of the personal data

Chabi Chic commits itself not to communicate the nominative data (name, address, telephone, email, etc) or those relative to the payment which will have been supplied to some companies or third organizations except in the following cases: - In the case of the fight against fraud on the Internet - As part of the associated services chosen by our customers (delivery, etc.) to facilitate a transaction or to resolve a possible dispute. - In the event that Moroccan law requires it. - To answer an injunction emanating from a decision of justice or the legal authorities.

By accepting the general conditions of sale, customers give their consent to the use, by site of clothing of Marrakech, illegal to put çà in the CGV of Chabi, of the personal data concerning them. In order to provide a service that corresponds to the needs of its customers, Chabi Chic will be able to collect data relative to the notoriety and the use of its own services. These data will be used only on an anonymous and globalized basis.

Chabi Chic can be brought to use the adapted technical means allowing it to personalize its services. The users of the site Chabi, that they are already customers or not, have a right of access and modification to the information kept by concerning them. This right can be exercised by sending an email to The user may cancel his subscription to the newsletter and/or cancel the request for information on the products he has chosen. Customer accounts and data are protected by a password. Users are solely responsible for maintaining the confidentiality of their password and/or any information related to their profile.

Article 6 - Intellectual property

All the elements of the CHABI CHIC website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of the company CHABI CHIC SARL. The Internet user who has a personal website and who wishes to place, for a personal use on his site a simple link referring directly to the homepage of the site of Chabi Chic, must obligatorily ask the authorization to the company Chabi Chic SARL. On the other hand, any hypertext link referring to the site and using in particular the technique of framing, deeplinking, in-line linking or any other technique of deep link is in any case formally prohibited. In the cases, any link, even tacitly authorized, will have to be withdrawn on simple request of the company CHABI CHIC SARL. To put the good URL of the site pro

Article 7.1 - Responsibility

The Site Chabi Chic has, for all the steps of access to the site of the process of order, of the delivery or the posterior services, only an obligation of means. The responsibility of the site would not know how to be engaged for all the inconveniences or damages inherent to the use of the Internet network, notably a rupture of service, an external intrusion or the presence of computer viruses, or of any fact qualified as force majeure, according to the jurisprudence.

Moreover, Chabi Chic is not responsible for any breach of its contractual obligations in the case of a force majeure or fortuitous event, including, without this list being exhaustive, internal or external strike, fire, catastrophe, internal or external breakdown, and any event preventing the good execution of the orders. If the dispute concerns the payment operations, the banking institution or the third party in charge of the payment system will be able to be consulted. Chabi Chic keeps the full and whole property of their sold products until the perfect payment of the main price, expenses and taxes included.

Article 7.2 - Force Majeure

Chabi Chic will not be responsible for the total or partial non-execution of its obligations under the present contract, if this non-execution is caused by an event constituting force majeure, recognized as such by the jurisprudence. The Parties agree that they shall consult as soon as possible in order to determine together the methods of execution of the order during the period of the force majeure event. After a period of one (1) month of interruption due to force majeure, the parties shall be released from their obligations towards each other.

Article 7.3 - Partial invalidity

If one or more stipulations of the present general conditions of sale are held to be invalid or declared as such in application of a law, a regulation or following a definitive decision of a competent jurisdiction, the other stipulations will keep all their force and their scope.

Article 7.4 - Entirety of the Contract

The present general conditions of sale and the order summary sent to the buyer form a contractual whole and constitute the entirety of the contractual relations between the parties. In case of contradiction between these documents, the general sales conditions will prevail.

Article 7.5 - Applicable Law - Competent Jurisdictions

The present general conditions of sale are governed by the Moroccan law. For all the contestations relative to the present contract between Chabi Chic and a customer, the Commercial Court of Marrakech will be the only competent one.